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Queue management, without the wait

Run every queue from one screen - no app for visitors to download.

Qmatsu lets your team manage multiple counters and events, notify visitors in real time, and see exactly where the wait time goes - all from a QR code your customers already know how to scan.

NOW SERVINGCalled

A-042

Avg. wait 6 min

How it works

Four steps, zero app installs.

  1. 1

    Scan the QR code

    Each event or location gets its own QR - visitors scan it with their phone camera, no app required.

  2. 2

    Join in seconds

    Sign in with Google or just a phone number. Returning visitors are recognized automatically.

  3. 3

    Track the queue live

    Visitors see their position and estimated wait update in real time, right from the browser.

  4. 4

    Get called, get served

    A full-screen alert fires the moment it's their turn - hard to miss, easy to act on.

Everything a front desk needs

Built for teams running more than one counter, more than one day.

Multi-Event Management

Run several locations or pop-up events in parallel, each with its own QR code and counters.

Real-Time Public Display

A live "now serving" board for the TV or monitor at your counter - no manual updates.

WhatsApp Notifications

Configure alert templates for queue updates, ready to switch on when you are.

Analytics Dashboard

Real wait times, busiest hours, and repeat-visit rate - calculated from actual transactions.

CRM Leads & Sync

Every visitor becomes a lead you can search, export, or sync straight to Mailchimp or Klaviyo.

Custom Event Branding

Upload your own banner image per event, so the join page looks like your business - not ours.

Start your free trial

Tell us about your business and we'll set you up personally - no credit card, no waiting for a self-serve signup that doesn't exist yet.