Run every queue from one screen - no app for visitors to download.
Qmatsu lets your team manage multiple counters and events, show every visitor their live place in the queue, and see exactly where the wait time goes - all from a QR code your customers already know how to scan.
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How it works
Four steps, zero app installs.
- 1
Scan the QR code
Each event or location gets its own QR - visitors scan it with their phone camera, no app required.
- 2
Join in seconds
Sign in with Google or just a phone number. Returning visitors are recognized automatically.
- 3
Track the queue live
Visitors see their position and estimated wait update in real time, right from the browser.
- 4
Get called, get served
A full-screen alert fires the moment it's their turn - hard to miss, easy to act on.
Everything a front desk needs
Built for teams running more than one counter, more than one day.
Multi-Event Management
Run several locations or pop-up events in parallel, each with its own QR code and counters.
Real-Time Public Display
A live "now serving" board for the TV or monitor at your counter - no manual updates.
Live Status, No App
Visitors watch their place in the queue update itself on their own phone - nothing to install, nothing to sign up for.
Analytics Dashboard
Real wait times, busiest hours, and repeat-visit rate - calculated from actual transactions.
CRM Leads & Sync
Every visitor becomes a lead you can search, export, or sync straight to Mailchimp or Klaviyo.
Custom Event Branding
Upload your own banner image per event, so the join page looks like your business - not ours.
Where teams put it to work
The same queue, shaped to how each place actually runs.
Store openings & brand events
A crowd arrives at once and nobody wants a paper list. Visitors scan at the door, wait wherever they like, and get a WhatsApp when it is their turn — so the shop floor stays walkable instead of a wall of people.
Service counters & front desks
Several counters, one line. Staff call the next ticket from their own screen, the public display shows who is up, and nobody argues about who came first.
Clinics & appointment desks
People who booked and people who walked in, in one order everyone can see. Waiting happens in the car or the cafe next door instead of a crowded room.
Workshops & service centres
Drop-off in the morning, collection later. The ticket keeps the customer informed without your team answering “is it ready yet?” on the phone all day.
Not sure which one is closest to your case?
Tell us how people queue at your place today and we will show you the setup that fits.
Simple pricing, two ways to pay
Pay per event for one-off days, or subscribe for a location that runs every day. Every plan starts with a free 30-day trial.
For organizers of bazaars, expos and festivals - pay once per event.
Pop-up
A single-day event or market stall.
$50/ event
- 1 event day
- Up to 500 tickets
- 2 counters
Standard
Multi-day events with a busy front desk.
$149/ event
- 3 event days
- Up to 2,500 tickets
- 5 counters
- Analytics dashboard
- Custom event banner
Pro
Large expos and festivals.
$299/ event
- 7 event days
- Up to 10,000 tickets
- Unlimited counters
- CRM export & sync
- Over your ticket limit? Extra tickets are $0.03 each - your queue never stops. Need more days? $15 per extra event day.
- Email notifications are included. WhatsApp notifications are optional and use your own WhatsApp Business account, so Meta bills message fees to you directly.
- No setup or onboarding fee.
Start your free trial
Tell us about your business and we'll set you up personally - no credit card, no waiting for a self-serve signup that doesn't exist yet.